{"id":295,"date":"2016-10-07T17:53:36","date_gmt":"2016-10-07T14:53:36","guid":{"rendered":"https:\/\/web-mng.iptp.com\/?page_id=295"},"modified":"2026-01-15T06:17:03","modified_gmt":"2026-01-15T03:17:03","slug":"service-request","status":"publish","type":"page","link":"https:\/\/www.iptp.us\/zh_CN\/help\/service-request\/","title":{"rendered":"\u53d1\u8d77\u6280\u672f\u652f\u6301\u8bf7\u6c42"},"content":{"rendered":"

您可以通过网页上在 线客服系统<\/a>，或电邮至 cs<\/span>iptp.net<\/span><\/a> 以取得即时帮助。请求一般按以下三个优先级别划分：<\/p>

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\"标准\"<\/div>\n
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标准\n
3级<\/div>\n<\/h4>\n
通常适用于解决一般查询、服务使用权或访问权限相关查询以及非紧急的技术支持要求。<\/div>\n<\/div>\n<\/div>\n
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\"优先处理\"<\/div>\n
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优先处理\n
2级<\/div>\n<\/h4>\n
我们将立即投入关注。通常适用于服务优化相关请求。<\/div>\n<\/div>\n<\/div>\n
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\"最优先处理\"<\/div>\n
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最优先处理\n
1级<\/div>\n<\/h4>\n
我们会立即采取行动，恢复因技术原因而被中断之服务! 您同时可致电各地服务热线（见下图），以加快服务速度。<\/div>\n<\/div>\n<\/div>\n<\/div>
各地服务热线:<\/h5>
\r\n\r\n\r\n\r\n \r\n\r\n \r\n \r\n \r\n
\r\n \"Map\r\n